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Understanding Revenue Reports

Last updated: November 2025

Track your hotel's financial performance with InnGO's comprehensive revenue reports. Make data-driven decisions to grow your business.

Accessing Revenue Reports

  1. Log in to InnGO dashboard
  2. Click Reports in left menu
  3. Select Revenue Reports
  4. Choose date range
  5. View detailed breakdown
📝 Note: Advanced reports available on Starter and Professional plans. Free plan has basic reports only.

Types of Revenue Reports

1. Total Revenue Summary

Overview of all income sources:

  • Room revenue
  • Restaurant revenue (if enabled)
  • Additional services
  • Total combined revenue

2. Revenue by Date

Daily breakdown showing:

  • Revenue for each day in selected period
  • Comparison to previous period
  • Peak revenue days highlighted
  • Average daily revenue
💡 Insight: Use this to identify your busiest days. Schedule extra staff on high-revenue days!

3. Revenue by Room Type

See which rooms earn most:

  • Standard rooms
  • Deluxe rooms
  • Suites
  • Any custom room types
Example Report:
  • Standard Rooms: ₦450,000 (45% of revenue)
  • Deluxe Rooms: ₦350,000 (35%)
  • Suites: ₦200,000 (20%)

Insight: Standard rooms drive most revenue. Consider adding more standard rooms!

4. Revenue by Payment Method

How guests paid:

  • Cash payments
  • Bank transfers
  • POS card payments
  • Online payments (Paystack)

5. Revenue by Staff Member

Track which staff processed bookings:

  • Receptionist performance
  • Bookings per staff member
  • Revenue generated by each
  • Useful for commission calculations

Date Range Options

Pre-set Ranges

  • Today: Current day only
  • Yesterday: Previous day
  • This Week: Monday to today
  • Last Week: Previous full week
  • This Month: 1st to today
  • Last Month: Previous full month
  • This Year: January 1 to today

Custom Date Range

  1. Click "Custom Range"
  2. Select start date
  3. Select end date
  4. Apply to generate report

Understanding Report Metrics

Gross Revenue

Total money received from all sources before any deductions.

Net Revenue

Revenue after deducting discounts, refunds, and cancellations.

Average Daily Rate (ADR)

Formula: Total Room Revenue ÷ Number of Rooms Sold

Example: ₦500,000 revenue from 50 rooms = ₦10,000 ADR

What it means: Average price per room booked

Revenue Per Available Room (RevPAR)

Formula: Total Room Revenue ÷ Total Available Rooms

Example: ₦500,000 revenue, 100 available room-nights = ₦5,000 RevPAR

What it means: How effectively you're monetizing all rooms

💡 Industry Standard: Higher RevPAR = Better performance. Increase it by raising prices OR occupancy rate.

Comparing Periods

Month-over-Month Comparison

  1. Select "This Month"
  2. Enable "Compare to Previous Period"
  3. See percentage increase/decrease
Example:
  • This Month: ₦2,500,000
  • Last Month: ₦2,000,000
  • Change: +₦500,000 (+25%)
  • Trend: ↑ Growing revenue!

Year-over-Year Comparison

Compare current month to same month last year:

  • Account for seasonal patterns
  • More accurate growth measurement
  • Identify long-term trends

Revenue Breakdown by Category

Room Revenue Sources

  • Room charges (primary)
  • Extra person charges
  • Late checkout fees
  • Early checkin fees

Restaurant Revenue (if enabled)

  • Food orders
  • Drink orders
  • Room service charges

Additional Services

  • Laundry
  • Airport transfers
  • Event spaces
  • Other custom services

Exporting Reports

Available Formats

  1. Click Export button
  2. Choose format:
    • PDF - For printing/sharing
    • CSV - For Excel/Google Sheets
    • Excel (.xlsx) - Full formatting
  3. File downloads automatically
💡 For Accountants: Export as CSV or Excel for easy integration with accounting software like QuickBooks or Sage!

Using Reports for Business Decisions

Scenario 1: Low Weekend Revenue

Report shows: Weekends 40% less revenue than weekdays

Action: Create weekend packages, offer family discounts, market to leisure travelers

Scenario 2: High Cancellation Rate

Report shows: 20% bookings cancelled last month

Action: Implement stricter cancellation policy, request deposits, send confirmation reminders

Scenario 3: One Room Type Underperforming

Report shows: Suites only 30% occupied vs 80% for other rooms

Action: Lower suite prices, add amenities, or convert to another room type

Nigerian Tax Reporting

VAT on Room Revenue

  • Hotels may charge 7.5% VAT
  • InnGO tracks VAT separately
  • Export VAT report for FIRS filing

Monthly Tax Reports

  1. Reports → Tax Reports
  2. Select month
  3. Generate VAT summary
  4. Export for accountant

Scheduled Reports

Automatic Email Reports (Professional Plan)

  1. Settings → Report Scheduling
  2. Choose report type
  3. Set frequency (Daily, Weekly, Monthly)
  4. Add email recipients
  5. Save - reports sent automatically!

Perfect for hotel owners who want updates without logging in.

Report Best Practices

  • ✓ Review weekly revenue reports every Monday
  • ✓ Compare month-to-month to spot trends
  • ✓ Export monthly reports for accountant
  • ✓ Use reports to set revenue goals
  • ✓ Share reports with management team
  • ✓ Look for patterns (seasonal, day-of-week)
  • ✓ Act on insights - adjust pricing, marketing

Common Report Questions

Why don't numbers match my bank statement?

  • Reports show earned revenue (booking date)
  • Bank shows received payments (payment date)
  • Timing difference is normal

How to track commission-based staff?

  • Use "Revenue by Staff Member" report
  • Set commission percentage in Settings
  • Calculate commission from total bookings

Can I see revenue by guest source?

  • Yes! Reports → Guest Source
  • Shows revenue from: Walk-ins, Online bookings, Phone bookings, etc.
  • Useful for marketing ROI

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