Understanding Subscription Plans
Last updated: November 2025
Choose the right InnGO plan for your hotel. From small guesthouses to large hotel chains, we have a plan that fits your needs and budget.
Available Plans
Free Plan - ₦0/month
Perfect for: Very small hotels, testing InnGO
- Up to 5 rooms
- 1 hotel property
- 3 staff accounts (including owner)
- Unlimited bookings
- Basic reports
- Email support
- Limitations: No restaurant orders, no multiple hotels
Starter Plan - ₦25,000/month
Perfect for: Small to medium hotels
- Up to 50 rooms
- 1 hotel property
- 10 staff accounts
- Unlimited bookings
- Restaurant management (300 orders/month)
- Advanced reports
- Priority email support
- Custom email notifications
Annual: ₦250,000/year (save ₦50,000!)
Professional Plan - ₦50,000/month
Perfect for: Large hotels, hotel chains
- Unlimited rooms
- Unlimited hotels (manage multiple properties)
- Unlimited staff accounts
- Unlimited bookings
- Unlimited restaurant orders
- Full financial reports & analytics
- Staff activity tracking
- Online payment integration (Paystack)
- API access
- Priority phone & email support
- Custom domain for bookings
Annual: ₦500,000/year (save ₦100,000!)
Choosing the Right Plan
Start with Free if:
- You have 5 or fewer rooms
- Just testing InnGO
- Budget is very limited
- Don't have restaurant/bar
Upgrade to Starter if:
- You have 6-50 rooms
- Need more staff accounts
- Want to manage restaurant orders
- Need better reporting
Choose Professional if:
- You have more than 50 rooms
- Manage multiple hotel properties
- Need unlimited staff and features
- Want online payment integration
- Need detailed analytics and reporting
Monthly vs Annual Billing
Monthly Billing
- Pay month-by-month
- Cancel anytime
- More flexibility
- Higher total cost over year
Annual Billing
- Pay once for full year
- Save 2 months free!
- Starter: Save ₦50,000/year
- Professional: Save ₦100,000/year
- Best value for committed hotels
💡 Tip: Start with monthly, then switch to annual after you're confident InnGO works for you. Save money!
Viewing Your Current Plan
- Log in to InnGO dashboard
- Click Settings → Subscription
- See your current plan details
- View usage (rooms, staff, orders)
- Check next billing date
When Will I Be Charged?
- First charge: Immediately when upgrading
- Monthly plans: Same date each month
- Annual plans: Once per year
- Prorated: If upgrading mid-month
Payment Methods for Subscription
- Paystack (Card, Bank Transfer)
- Direct bank transfer
- Pay at InnGO office (Lagos)
What Happens if I Exceed Limits?
Free Plan Limits
- More than 5 rooms: Prompted to upgrade
- More than 3 staff: Can't add more until upgrade
Starter Plan Limits
- More than 50 rooms: Upgrade to Professional
- Over 300 restaurant orders/month: Upgrade or orders blocked
⚠️ Don't Worry: InnGO warns you before you hit limits. Your existing bookings won't be affected.
Trial Period
- Free plan: No trial needed, free forever
- Starter/Professional: 14-day free trial available
- Full features during trial
- No credit card required for trial
- Cancel before trial ends = no charge
Nigerian Pricing
Prices are in Nigerian Naira (₦). For other currencies:
- USD: $50 Starter, $100 Professional (monthly)
- Contact support for other currencies
- Prices auto-detect based on location
Best Practices
- ✓ Start with Free to test
- ✓ Upgrade when you need more features
- ✓ Choose annual billing to save money
- ✓ Monitor your usage regularly
- ✓ Plan upgrades before hitting limits
Need More Help?
For subscription questions: